Historical reliability of the host is the first and foremost factor that a reseller considers before he starts as a start up. His points of considerations are when the host’s registration was done by ICANN, how is the customer’s support service, how frequently host’s representatives visit the domain reseller company, what is the time lag between a complaint lodged and its resolution, how many clients the host deals, how trusted, reliable and helpful the host is and how the users can process and monitor all domain services professionally in reseller center? If the answers to all these basic quarries are positive, the reseller decides to approach the host , otherwise turns back.
Easy integration is the next one where the host provides great APIs to integrate domain registration on the website. The host should provide great documentation on how to add the assistance to the trade.. Some customary billing options should be included in the API by default so that the end users just fill out their reseller’s codes to get started. Some other providers just provide a simple API and the reseller has to program the entire system by himself which is a big challenge to lots of users.
Good price rate is the third one. Reseller service is always not free to join, but he should have free option. He can bill his customer first then register domain manually on behalf of him or purchase the upgrade service for auto processing. Today’s domain reselling market is very competitive and new start ups are joining into the sphere day by day. As a result, the number of service providers are increasing by leaps and bounds competing the numbers of end users. So there is no scope to simply add on any extra with the go going market rate and the reseller has be cautious about his cost price set by the host. Because if he can buy at a competitive price, he also can set , in turn , a suitable price for his customers.
Easy management process helps the reseller and his clients to have full access for domain management like domain contact info and DNS servers as well as domain redirection etc. Users also be able to transfer in/out easily without getting in touch with the resellers for assistance. This obviously clarify the service for ability and cut the support efforts.
Besides all above, the host should offer pretty nice support to resellers. The host service should be totally reseller based and their group provides dedicated resource for reseller accounts. Resellers should get multiple help channels on their website like FAQ knowledge base, Email, phone calls and tickets etc. If the reseller is bit satisfied with the reseller’s business policy, he will have no option other than to start with him.
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